I just installed Toad for Oracle v12.11.0.95 (64 bit) and I cannot seem to get Toad Insight to work. I have checked and re-checked that it is enabled (View->Toad Options->Editor->Code Assist->Enable Code Insight Pick List is definitely checked.) I have (among other things) tables, views, synonyms, functions selected as options. I have the pop-up delay set to 100 milliseconds. However, when I am in the editor, the insight box never pops up like it used to in previous versions. I have to hit CTRL-T to force it to come up and when I do the list is completely empty. I have hit the refresh button repeatedly and nothing is ever listed. (And yes, there absolutely should be objects listed.)
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