I have begun getting an error when Launching TOAD for Oracle 12.11 that is causing an application crash and erratic functionality. Late last week, my corporate laptop hung up so that I had to use a hard power reset to get it back up. After this action, TOAD for Oracle began presenting this error. Mysteriously, uninstalling and reinstalling the application does not correct the problem.
This is similar to the issues reported in the following threads:
https://community.toadworld.com/products/toad-for-oracle/f/10/t/30524
https://community.toadworld.com/products/toad-for-oracle/f/10/t/25434
These are a couple years old and for older versions of TOAD. Also, the use cases do not match mine. In those situations, the error was appearing during certain actions while using TOAD. In my case, this occurs when I launch TOAD. Here is a screen capture of the application error:
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TOAD does come up behind the error, but when I click OK, it all goes away. If I do not click OK, I can work with TOAD after a fashion, but the functionality is strangely erratic with frequent crashes. One of the main issues is that the settings cannot be saved. Also, the default configuration is messed up visually. When I click OK in the above box, the following EurekaLog screen appears:
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Also, the following message appears if I do NOT click OK:
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If I click OK in this message box without clicking OK in the error message box, TOAD does work enough to get by, but it has adversely affected the application making it very fragile during operation.
This is not a freeware version of the product but was supplied by my company. I am working on getting the required information to be able to open a support ticket, but in the meantime, I thought I would post the problem here to see of anyone has any ideas. The above-referenced threads did not have any resolution that I could apply.
Cheers,
Russ